Shipping policy

At Aysha Shahid Studio, every order is prepared with care before it makes its way to you. Because our jewellery is handmade, we take the time needed to prepare each piece properly before dispatch.

Order Processing

Normal Orders

Normal orders are delivered within 3–5 working days, including order preparation and delivery.

Customized Orders

Customized and personalized orders require additional preparation time and are processed within 8–10 working days.

For customized orders, processing time is separate from delivery time. The 3–5 working day estimate for normal orders includes both preparation and delivery.

Delivery Across Pakistan

We currently ship within Pakistan only.

For normal orders, the total estimated delivery time is 3–5 working days, including preparation. For customized orders, delivery generally takes 3–5 working days after dispatch, in addition to the processing time stated above, depending on your location and the courier service.

Delivery times may occasionally be affected by circumstances beyond our control, including public holidays, weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Our standard delivery charge is:

PKR 500 across Pakistan

Orders of PKR 10,000 or above qualify for free shipping.

Payment Options

AS Studio currently offers two payment options:

Cash on Delivery

Pay for your order when it is delivered to you.

For certain COD orders, we may contact you by phone or WhatsApp to confirm your order and delivery details before dispatch.

Advance Bank Transfer

You may also choose to pay for your order in advance through our designated bank-transfer option.

Your order will be processed once the payment has been received and verified.

Courier & Tracking

Orders are dispatched through our trusted courier partner.

Once your order has been dispatched, we will provide delivery or tracking updates through the contact details provided with your order, where available.

If you have any concerns regarding your shipment, please contact AS Studio and we will assist you.

Incorrect Address & Failed Deliveries

Please make sure your delivery address and contact number are complete and accurate when placing your order.

If an order is returned to AS Studio because of:

  • An incorrect or incomplete address

  • An unreachable or unavailable recipient

  • Refusal of a COD parcel

  • Repeated failed delivery attempts

any re-shipping charges will be the customer's responsibility.

For a returned COD parcel that needs to be dispatched again, applicable re-shipping charges may need to be paid before we arrange the new shipment.

Order Cancellation

Orders can be cancelled before dispatch, provided the order has not progressed to a stage where cancellation is no longer possible.

Once an order has been dispatched, it cannot be cancelled.

Customized orders may have additional cancellation restrictions once production has started.

Damaged Parcel

We carefully inspect and pack orders before handing them to our courier partner.

If your parcel arrives visibly damaged, please contact us within 24 hours of delivery.

Please provide:

  • Your order number

  • Clear photographs of the parcel and packaging

  • Clear photographs of the damaged jewellery

  • An unboxing video, where available

Please keep the original packaging until your concern has been reviewed.

Delivery Delays

While we work with our courier partner to ensure timely delivery, occasional delays can occur due to circumstances beyond our control.

If your order appears to be delayed or you have concerns about its delivery, please contact us so we can assist you.

International Shipping

AS Studio currently ships within Pakistan only.

International shipping is not available at this time.

Contact Us

For questions regarding your order or delivery, please contact us through our official AS Studio contact channels.

AS Studio
WhatsApp: +92 3345712590
Email: ayshashahidofficial@gmail.com